Tips For Developing Healthcare Software
Every industry has their own share of esoteric knowledge; their own set of best practices, steps and processes. Naturally, of course, any software used by these fields tend to carry some of this esoteric knowledge, which means that any IT firm that creates these software need to brush up on the esoteric knowledge. For the healthcare it companies, it means they need to learn esoteric knowledge from the healthcare industry.
There are quite a few pitfalls in developing healthcare software that healthcare it companies need to avoid to get results. These tips are good for avoiding those problems.
- Sometimes, it’s time to break the glass.
- Whenever someone says ‘break the glass’, first thing people think of is an emergency, after all, an ubiquitous thing throughout any modern structure is a sign with emergency tool with the words ‘In case of emergency, break glass’. And that’s the thing, sometimes, in the field of medicine and healthcare, emergencies do happen. In this case, your healthcare software needs to be secure, but also have a way to allow for emergency access if needed. Your software must have a clear and understandable way to allow access should the need arise, whilst not sacrificing security, as healthcare info tends to be life-saving info.
- Granularity is key.
- Granular access is important, meaning that the access process of your software needs to pay attention to every little detail, no matter how insignificant. Common practice to have access levels, for screen level and field level. As the old saying goes, the devil is in the details.
- Document everything.
- Traceability and transparency are a key point in any healthcare software. As flexible as your software should be in allowing access, it should be inexorable when it comes to recording any sort of interaction or user access. As such, a key tool your software needs are log files and/or (preferably both) cloud database that’ll keep track of everything. If someone so much as moves a cursor near your software, you have to document it.
- Auditing is your friend.
- An extension of the above point, it’s important to audit everything, to make sure that whatever process is happening with regards to your software and client follows the strict standards set by the country their operating in. These are healthcare standards, so this goes without saying, these are not to be taken lightly.